Frequently Asked Questions
Everything you need to know about your Hoffman Boots experience.
How do I determine my correct boot size?
We recommend ordering your standard athletic shoe size for most models. However, since our boots are handcrafted, please refer to the specific sizing guide located on each product page for detailed measurements.
What is your return and exchange policy?
We offer a 30-day return policy for boots in unworn, brand-new condition. If you need a different size or style, we provide free exchanges to ensure you get the perfect fit for your needs.
How long does shipping take?
Standard domestic shipping typically takes 5-7 business days. Expedited shipping options are available at checkout if you need your boots for an upcoming project or season.
Can my Hoffman Boots be resoled?
Yes, many of our high-performance work and hunting boots are designed with a rebuildable construction. This allows you to send them back for professional resoling to extend the life of your investment.
Do you offer a warranty on your products?
We stand behind our craftsmanship with a one-year warranty against manufacturer defects in materials and workmanship. This does not cover normal wear and tear or improper care.
How should I care for the leather on my boots?
To maintain durability and water resistance, we recommend cleaning your boots with a damp cloth and applying a high-quality leather conditioner or silicone-based treatment every few months.